Category Archives: DONPER / TEMP

7 Key Trends for Business Process Outsourcing (BPO) Industry 2015 & beyond

7 Key Trends for Business Process Outsourcing (BPO) Industry 2015 & beyond
1. Shift to Cloud & Virtual Workforce (Work At Home Agents- WAHA)
2. Omni-channel
3. Smart Customer Service/ Gamification
4. Mobile Based customer service applications- may not need a desktop
5. Integration of CRM & Marketing
6. Client-Vendor Partnerships
7. Domestic Outsourcing

Outsourcing Trends 2014: New Ways to Outsource

2014 will be about new ways to outsource, new pricing models, new ways to manage deals, and a plethora of rich new services – not to mention the new innovations that we have yet to dream up.

Increased Services Transformation to MSM(Managed Service model)

Shift towards BPM

Nearshore goes Mainstream

Vendor Governance moves from an Art to Science

Re-shoring and Domestic Sourcing becomes a Reality

Innovation will earn its Stripes

Technical Payrolling

Technical Payrolling Service is started at Dönper Danışmanlık, TEMP in 2002.

In outsourcing TEMP will give your company solutions to avoid all the payrolling procedures and legal requirements for the personnel.